Career Opportunity - FSR

Position Name

Financial Service Representative 1 - Full Time

Position Description

Leading Edge Credit Union is seeking to fill one available position of FSR1 Full Time at our Doyles Branch. LECU is searching for an outgoing individual, who is service and sales oriented to fill this position.

Reporting to the Branch Manager, the Financial Service Representative 1 is responsible for providing counter and telephone service to current and prospective customer-owners, processing financial transactions including daily balancing of cash and transactions, and presenting and explaining a basic number of credit union products and services.

The Financial Service Representative 1 will be responsible for:

  • Providing account services to customer-owners by receiving and processing financial transactions including opening and closing of accounts, cashing cheques, deposits and withdrawals, transfers between accounts, utility payments, stop payment orders, holds on accounts, wire transfers, calculating foreign and domestic exchange, certifying cheques, processing loan payments, processing cheque orders, issuing travelers cheques, money orders, drafts and other negotiable instruments.
  • Maintaining and balancing cash drawer and daily transactions.  Investigating and resolving out-of-balance conditions.
  • Answering questions regarding the operation of accounts, access to services, account discrepancies, adding or reducing service features on various accounts, and assisting customer-owners to make the most effective usage of service offerings.
  • Resolving customer-owner problems and complaints, taking action to reconcile discrepancies in records and accounts within assigned limits.
  • Assisting and backing up other team members and completing other duties as assigned.

Qualifications Required

The candidate should possess:

  • An Office Administration Diploma or relevant experience.
  • Strong oral and written communication skills.
  • Strong interpersonal skills.
  • Working knowledge of products and services.
  • Demonstrated proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc).
  • Proven time management skills with the ability to manage multiple tasks.

Job Reference Number

FSR1

Closing Date

December 3, 2021

Job Location

Doyles

How to Apply

Please mail resume, along with transcripts and two references in confidence to:

Financial Service Representative 1
P.O. Box 70
Grand Bay East, NL
A0N 1K0

Fax: 709-695-7078

Email: lecuinfo@lecu.ca